What do I need to know about cropped items?
All cropped items are final sale - each piece is one of a kind! We recommend that cropped pieces be gently hand washed and hung to dry.Â
You can request that we custom crop an item for you! Contact us via Instagram, Facebook, or text us at (706) 799-7386. Be sure to specify your desired length/inches you want removed from the item!Â
Follow us on TikTok to stay up to date on all of our new crops!Â
What is the best way to see Swank’s new arrivals?
We are constantly adding fresh merchandise, so follow us on social media to be among the first to see which new items are being added to the shop. Follow The Swank Company on both Instagram and Facebook, as well as bookmark our New Arrivals page to check out the latest styles available.
How does Swank’s sizing run?
Our apparel items run true to size unless specifically stated otherwise in the product description. Reference our ladies' size chart here:
What type of shipping does Swank offer?
- FREE USPS First Class Mail on all orders over $49
- USPS Priority Mail, $6 Shipping FeeÂ
- FREE In Store PickupÂ
The above shipping rates apply to orders that are shipped to anywhere within the contiguous US.Â
Swank is not responsible for lost or stolen packages once order tracking information reports the package delivered to the provided address. Please contact USPS for help with the recovery of lost or stolen packages.
What is Swank’s return policy?
We always want you to be 100% happy with your purchase. If you aren’t, you may request that your returned item(s) be considered for store credit if they are returned within 14 days of the merchandise ship date.
Please note that if items are not returned in the condition that they were sent in (tags must remain intact, the item must be unworn and unwashed), then we are unable to offer store credit. Final sale (marked down) merchandise and intimates may not be returned or refunded.
Once Swank receives and inspects returned items, an email confirmation will be sent notifying about approval or rejection of a refund. If approved, store credit will be issued in the amount paid for the item.
If an out of stock item is ordered, The Swank Company reserves the right to give a refund instead of the item ordered. Please note that an item listed as $0 is not currently available and we will be unable to fulfill that item.
Where should I mail my return?
Returns may be sent to:
The Swank Company
403 Furys Ferry Road
Suite 107
Martinez, Georgia 30907
I want to join The Swank Company team! How can I apply?
The Swank Company is a fabulous place to shop and work! As we continue to grow, we are on the hunt for enthusiastic and inspiring team members to fill both part-time and full-time positions. E-mail us at swankaug@gmail.com and tell us about yourself and why you think you’re the perfect fit for Swank!
